The FTC alleged Amazon enrolled customers into Amazon Prime without their clear consent through deceptive user interfaces ("dark patterns") and made it difficult for customers to cancel their Prime subscriptions.
Eligibility
Current and former Amazon Prime members in the United States who were enrolled in Prime without their clear consent between approximately 2018 and early 2024.
Estimated Payout
Up to $51 per eligible consumer (pro rata share of $2.5B fund based on how long victimized)
Claim Deadline
2026-07-27
Background
The Federal Trade Commission sued Amazon in June 2023, alleging the company used manipulative design tactics to trick millions of consumers into enrolling in Amazon Prime without their consent. Amazon agreed to a $2.5 billion settlement in July 2026 to resolve the case. The settlement creates a claims administration process to refund eligible consumers who were enrolled in Prime without informed consent. The deadline to file a claim is July 27, 2026.