Call-On-Doc allegedly used third-party tracking technologies, called 'tracking pixels,' on its web pages that shared patient information (including health conditions, appointment details, and IP addresses) with third parties like Facebook/Meta without patient consent, violating the Illinois Biometric Information Privacy Act (BIPA) and other privacy laws.
Eligibility
Individuals who (1) created an account with Call-On-Doc while physically located in California at any time from November 7, 2023 through the final approval date, or (2) booked or scheduled a care appointment while in California from November 7, 2023 through August 29, 2026.
Estimated Payout
Up to $20 per claimant, pro rata share of the $1,800,000 settlement fund
Claim Deadline
2026-08-29
Background
Lucas v. Call-On-Doc, Case No. 2026LA000403, pending in the Circuit Court of Will County, Illinois 12th Judicial Circuit. The settlement resolves claims that Call-On-Doc used tracking pixels on its website that shared patients' private health information and personal data with third parties without consent. Preliminary approval was granted May 19, 2026. Claim deadline is August 29, 2026. Final approval hearing scheduled for August 31, 2026.