🕵️ LiveHealth Online Data Privacy Settlement (Polk v. American Well Corp.)
Open
Defendant: American Well Corp. (Amwell) | Category: Privacy | Added: 2026-09-26
Alleged Issue
A class action alleges that medical information of settlement class members who used the LiveHealth Online appointment booking tool was shared with third parties without consent, in violation of the California Invasion of Privacy Act, the California Confidentiality of Medical Information Act and the federal Wiretap Act.
Eligibility
All persons in the United States who used the appointment booking tool on the LiveHealth Online website between October 2024 and August 2025.
Estimated Payout
Approximately $51.14 to $102.29 per settlement class member, paid pro rata from a $2,037,751.46 settlement fund
Claim Deadline
October 30, 2026
Last verified
October 2, 2026
Background
The settlement resolves Polk v. American Well Corp., Case No. 25CV026746, in the Superior Court of the State of California for the County of Sacramento, over alleged sharing of medical information with third parties through the LiveHealth Online appointment booking tool between October 2024 and August 2025. The official settlement website states that class members must submit a claim to be paid, using the LoginID and PIN from their mailed notice or a paper claim form, with a claim deadline of October 30, 2026. The same date is the exclusion and objection deadline. The settlement fund is $2,037,751.46 and payments are estimated at roughly $51.14 to $102.29 per class member.