🎰 In re: Amazon Return Policy Litigation Settlement

The class action alleges that Amazon's return and refund practices violated Washington consumer protection and other laws: customers who initiated a return or requested a refund for a physical product were allegedly given refunds that were missing, untimely or for the wrong amount, and some were later incorrectly charged for products they had already returned.

U.S. customers who initiated a return to Amazon or requested a refund for a physical product purchased on Amazon.com and received in the United States between September 5, 2017 and February 12, 2026, and who either did not receive a refund they were owed (or received it late or incorrectly) and/or were later incorrectly charged for a product they had returned.

Subclass A members receive an automatic payment (payment method selected through the settlement website); Subclass B members receive a pro-rata share of the $309.5 million non-reversionary settlement fund by filing a claim.

2026-12-01

October 2, 2026

A court-authorized notice was issued in late September 2026 in In re: Amazon Return Policy Litigation, pending in the U.S. District Court for the Western District of Washington. The lawsuit alleges that Amazon returned, refunded or re-charged customers incorrectly on certain returns, and that those practices violated Washington's consumer protection and other laws. Amazon denies any wrongdoing and denies that it acted improperly or unlawfully, but has agreed to pay $309.5 million into a non-reversionary settlement fund and to complete previously unpaid refunds. The settlement is administered by Angeion Group; the final approval hearing is scheduled for March 16, 2027.